Privacy Policy

February 2026

This policy outlines how Darkheart’s Playground (“DHPG”, “the Service”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you use our online virtual world ("the Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection

The following forms of information are retained on our servers:

1. Personal Information:
   • Email address
   • IP address
   • Geo-Location (derived from IP)
2. Profile Information (In-World, User-Managed):
   • Bio
   • Interests
   • Avatar Profile Picture
3. Automatically Collected Information:
   • In-app purchases
   • Device information
   • Time Online (for new member sponsorship privileges)
   • Login activity (time/date of connect and disconnect)

Information we do NOT collect:

• Payment Details. No payment info is held anywhere on our servers, it is held within Patreon and/or PODEX systems.
• Real-life identity or contact details additional to the Personal Information listed above.
• User Interactions. No local or private chat is logged on any of our services.

How We Use Your Information

We use your information to:

• Provide and improve the Service
• Personalize your experience
• Process transactions
• Communicate with you about the Service
• Ensure compliance with our Terms of Service

Data Sharing and Security

DHPG implements appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

We will never share your information with third-parties except where required by law, or where necessary in order to provide a particular service (e.g. HyperGrid teleports).

We will comply with lawful requests by Law Enforcement Agencies for access to the data we hold.

DHPG also reserves the right to report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties.

Your Rights

Active residents have the right to:

• Access your personal information
• Request deletion of your account and associated data

Changes to This Policy

This policy may be modified for any reason, without prior notice (unless prior notice is required by law), by posting the revised policy here. Continued use of the Service after such changes constitutes acceptance of the revised policy.