Terms of Service

February 2026

Agreement

Your access to and use of Darkheart’s Playground (“DHPG”, “the Service”, “we”, “us”, or “our”) is contingent on your acceptance of and compliance with these Terms of Service.

These Terms apply to all visitors, users and others who access the Service, and by accessing the service, you agree to be bound by these Terms.

If you disagree with any part of the terms then you may not access the Service.

Personal Information

Minimum Age

By accessing the Service, you affirm that you are at least 18 years of age. We do not knowingly collect information from individuals under 18, and those under 18 are not permitted to use the Service. There are no exceptions to this policy.

Data and Privacy

You grant DHPG permission to process your data to maintain your account. This includes:

  • Registration information you provide when you create an account:
    • Your Email address
    • Your Avatar Name
    • Your IP address
  • Information necessary to connect to your PC such as session IDs and web cookies
  • Any other personal information you give us to service your account.
  • Transaction information you provide when you request information or purchase a product or service from us, whether on our sites or through our applications.
  • You are required to maintain an active email address at which you can receive emails. If your email address has changed, you need to update the data in the system. It will be the channel by which very important messages will be sent. It will not be used for marketing, promotions, or any other reason.

Full details of data we hold about your account and usage are found in the Privacy Policy document.

Right to be Forgotten

Active residents have the right to request erasure of personal identifying information, or to the deletion of your account. DHPG may retain certain records that we are required to retain by law.

Disclosure of Alt Accounts Alternate (“Alt”) accounts are permitted, but must be disclosed to the Administrators. New alts created using the website form will be automatically disclosed. If you should have any older alts that have not previously been disclosed, please raise a ticket on Discord, or let an administrator know. This information will be treated securely, as with any other personal information, and will not be disclosed to other users under any circumstances. When discovered, undisclosed alts may be suspended from accessing the service.
Sharing of Data Do not share your login details with other users. If you allow someone to log onto your grid account, then their account will be linked to yours as an Alt, and should the other person be banned or subject to other sanctions, those same sanctions may apply to you.

User Conduct

All users are expected to comply with applicable local, national, and international laws regarding online conduct and acceptable content. This includes, but is not limited to, laws regulating the possession and distribution of images and other content.

Images and Content

Users are strictly prohibited from uploading, sharing, or distributing illegal images or content through our services. This includes, but is not limited to, images or content that violate intellectual property laws, depict illegal activities, or contain explicit or offensive material.

Any account found to contain illegal images or content will be subject to immediate suspension or termination, without notice. We reserve the right to report any illegal activity to the appropriate authorities.

Users are responsible for all content stored or displayed as an asset linked to their account, and also all activity that occurs under their account. Users are required to report any illegal images or content they encounter to us immediately.

Full details of allowed image content is found in our Content Policy.

Harassment

Harassment of any form, including but not limited to verbal, written, physical, or digital harassment, is strictly prohibited within our grid.

  • Users are expected to treat each other with respect and refrain from engaging in behaviour that may cause excessive distress or discomfort to others.
  • Any reports of harassment will be thoroughly investigated by our grid’s administrators, and appropriate actions will be taken against offenders, including but not limited to account suspension or termination.
  • Sending or sharing unsolicited sexual or sensitive images, including but not limited to pornography, explicit content, or graphic depictions of violence, is strictly prohibited within our grid.
Active Consent

Active consent is fundamental to respectful interactions within our grid community. Users must obtain explicit consent before engaging in any activity that may be perceived as invasive or unwelcome.

Consent must be freely given, informed, enthusiastic, and specific to the activity in question. Silence, absence of a clear response, or coercion do not constitute consent.

Users are encouraged to communicate openly and respectfully with each other to ensure that all interactions are consensual and mutually enjoyable.

Users are encouraged to report any content or behaviour that they believe violates this policy to the Community Management team.

Private Information

Users are prohibited from sharing with third parties (within DHPG or any other environment) any private information they may happen to know about other users. This especially includes real-life information, but also inworld information such as the identity of alt accounts, and any other examples of “doxing”.

Penalties for sharing private information will range from a warning, to an immediate ban, depending on the severity and potential impact of the incident.

Screenshots and Machinima

It is permissible to capture screenshots and video animations (‘machinima’) from within DHPG in the following circumstances:

  • The subjects are in a General-rated area
  • In a public context, for example at an event or party within a region.
  • A private area or parcel on a Moderate- or Adult-rated region, with the explicit positive consent of all subjects included in the capture.
  • It is not permissible to capture material under any other circumstance.

Distributing screenshots and machinima is permissible in the following circumstances:

  • Displayed in-world, in a manner compliant with the Content Policy.
  • On the DHPG Discord server, if the content is General-rated.
  • In Region images and/or Profile picks, or in locations specifically intended for advertising your region, if the content is General-rated.
  • Social media platforms, but only with the explicit positive consent of all subjects included in the capture, and then only if the content is General-rated.
  • Other locations that may be agreed by the Admin Team by specific request.

It is not permissible to upload any in-world image or video captures under any other circumstances.

A breach of these conditions, especially when posting to social media platforms, is subject to a permanent termination of your account.

We understand that there may be times when gaining the explicit positive consent of all parties is impossible or impractical. However, in these cases, the Terms still apply: you cannot distribute the content.

Access to Systems

Acceptable Use

Users may access DHPG systems through the use of recognised OpenSim third-party viewer software to access the Grid, or a web browser to access DHPG web servers. It is not permitted to attempt to access our systems through any other channel.

Note that the Darkstorm ‘copybot’ viewer is not permitted to access DHPG. This particular viewer causes a spike in database access, resulting in an impact on the performance of the grid and our networks. Users should refrain entirely from using this viewer; there are many alternatives available.

Users are responsible for all activity on their accounts, and must report any suspected unauthorized access or security incidents immediately.

Prohibited Activities
  • Unauthorized Access Attempts: Attempting to gain access to any system, network, data, or account for which a user does not have explicit authorization.
  • Credential Misuse: Sharing login credentials, using another user’s account, or failing to protect your own login information.
  • Security Breaches: Bypassing security measures, exploiting vulnerabilities, or introducing harmful code (viruses, malware, bots).
  • Data Snooping: Monitoring, intercepting, or accessing data, files, or communications not specifically intended for your use.
  • Service Interference: Engaging in DoS attacks, disrupting service for others, or overloading the network.
  • Scanning: Conducting network or systems scans, tests, or other data collection methods without express written permission from DHPG staff, stakeholders, or management.
  • Identity Misrepresentation: Creating false identities or misleading others about the origin of electronic communications.
Examples of Violations:
  • Employing another user’s login information to view their sensitive files.
  • Attempting to access administrative settings or restricted systems or services.
  • Trying to reverse-engineer the service to find hidden features or vulnerabilities.
  • Using automated tools (bots) to probe for security gaps.

Penalties for breaching these conditions can include account suspension or termination, or removal of network access through hardware banning. Potential civil lawsuits or criminal prosecution may result from any activity which violates applicable computer misuse and information security laws.

Intellectual Property

Copyright

You agree that you will not copy, transfer, or distribute outside of DHPG any content in whole or in part or in modified or unmodified form, that infringes or violates any Intellectual Property Rights of DHPG, other Content Providers, or any third parties.

This includes, but is not limited to, mesh assets, textures, animations, sounds, and scripts.

Digital Rights Management

Content creators in DHPG grant to others the right to copy, modify or transfer items they create through the rights management system built into the Service. You agree to respect and follow the rights granted when redistributing the content or derivative works that include that content. Attempts to subvert or change (“god-mod”) the rights defined by the creator will be a cause for suspension or termination of your account.

You acknowledge that content creators maintain their rights to their content. You accept full responsibility for use of provided content and remain liable for unlawful usage.

DMCA Notices

If a content provider reports a DMCA violation to DHPG, it will be investigated and if warranted, the offending content will be removed from public access and the inventories of users who have acquired that content.

Offending accounts may be banned from use of the Service.

Liability

DHPG shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through the Service and associated websites.

The Service may contain links to HyperGrid destinations or third-party services that are not owned or controlled by DHPG. When using a HyperGrid link, you agree that your Avatar Name, Session ID, IP address and other technical information can be sent to other OpenSimulator grids. The destination grid requires this information to provide Hypergrid service, but may use this information by means outside of our control. DHPG has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web site or service.

Termination

DHPG may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, without limitation. However, usually this will only be done in the event of a breach of the Terms of Service.

All provisions of the Terms, including but not limited to: intellectual property, ownership provisions, warranty disclaimers, indemnity and limitations of liability continue to apply after account termination.

Changes to the Terms of Service

These Terms may be modified for any reason, without prior notice (unless prior notice is required by law), by posting the revised Terms here. Continued use of the Service after such changes constitutes acceptance of the revised Terms.